Assessment of client/patient satisfaction: Development of a general scale
Titel
Assessment of client/patient satisfaction: Development of a general scale
Auteurs
Larsen, D.L. & Attkisson, C.C. et al.
Referentie
Larsen, D.L., Attkisson, C.C., Hargreaves, W.A., & Nguyen, T.D. (1979). Assessment of client/patient satisfaction: Development of a general scale. Evaluation and Program Planning, 2, 197-207.